Astrophysics Inc

  • Entry Level Technical Writer

    Job Locations US-CA-City of Industry
    Posted Date 4 weeks ago(9/24/2018 7:00 PM)
    ID
    2018-1207
    # of Openings
    1
    Category
    Quality Engineering
  • Overview

    Astrophysics Inc. is a leading global designer and manufacturer of X-Ray security inspection systems. Since 2002, we have dedicated ourselves to ensuring a safer world through advanced X-Ray screening and imaging technology. Our systems are deployed in critical infrastructure, aviation, and ports and borders sites in more than 140 countries. Hotels, prisons, courthouses, embassies, airports, military bases, and government buildings around the world depend on us for their safety and security. Astrophysics is an expanding, dynamic and fast-paced company looking for individuals who want to grow with us and be a part of a meaningful security mission. We currently have an immediate full-time position opening for an Entry Level Technical Writer located in City of Industry, California.

     

    Job Summary:

    The Entry Level Technical Writer is responsible for working alongside Engineering, Quality, and Customer Support to organize and author documentation to be used for end user training. This includes writing, editing, and formatting, the library of technical documents, including testing procedures, reports, manuals, etc. The writer should possess strong analytical, communication and organizational skills with the ability to multi-task and work under tight deadlines.

    Responsibilities

    Engineering

    • Support the Engineering department with the review, and updating of documents including Technical Manuals, Work Instructions, Assembly Instructions and Technical Bulletins
    • Obtain the essential information about the type of document you’re being asked to write, e.g. operator manuals, work instruction, deployment one-sheet, technical bulletins, etc.
    • Plan schedules or strategies in accordance with project scope or delivery dates
    • Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems
    • Work with SMEs (Subject Matter Experts) to review and make final updates to documents
    • Enhance procedures and manuals on inspection, testing, and evaluation

    Service

    • Investigate customer problems referred by technical support and create Technical Bulletin to support the fixes or changes required
    • Engage with Service Technicians and Engineering to review and make final updates to documents

     

    Sales and Marketing

    • Collaborate with Marketing and Sales departments on product changes to ensure product brochures, technical specifications, bids and tenders are accurate.
    • Develop marketing articles, letters, profiles, etc as requested.

    Operations

    • Create / Update machine labels using Microsoft Visio and submit for release.
    • Create label placement work instructions to show production where each label will be placed

    Qualifications

    • Bachelor’s Degree in English, Journalism, Engineering, or related field from an accredited four year university
    • 1 to 2 years related experience preferred (not required); or
    • Equivalent combination of education and experience
    • Advanced knowledge of Word, Excel, PowerPoint preferred (not required)

     

    Excellent benefit package including 401K plan with Employer Match

    11 Paid Holidays, 10 PTO Days, Free Donuts on Fridays, Company Luncheons and year end Party!

     

     

    PLEASE APPLY AT: http://jobs-astrophysicsinc.icims.com

     

    Equal Opportunity Employer

    Astrophysics Inc. provides equal employment and advancement opportunities to all individuals. Employment decisions at Astrophysics Inc. are based on merit, qualifications and abilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability. If you need assistance or an accommodation while seeking employment, please call 1(909) 598-5488 and ask for Human Resources. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

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